Regional care services provider CASPA and The Northern Rivers Autism Association have joined forces to create a community event in recognition of World Autism Understanding Day on Wednesday, 2 April 2025. A variety of local groups and organisations will come together to help celebrate this year’s theme 'My Positive Autistic Identity'. The family-friendly event aims to support, empower and celebrate people with autism while broadening community understanding and acceptance.The free event will be held in the Lismore CBD at The Quad and will feature:Informative and interactive stallsSensory-friendly activitiesLive music with performances from the Little Tucki Creek Band, The Bones, Living School student bands and the RedINC Performance ChoirDelicious lunch options, including The Ugly Dumpling and JunkYard BBQGuest speakersOpportunities to learn and ask questionsCASPA Employee and Community Experience Officer Jessica Fraser said the event is an excellent opportunity to bring the community together again after the effects of Tropical Cyclone Alfred.“Our community is so good at coming together in times of crisis, so it’s nice to give them more opportunities to connect for a celebratory reason, particularly after recent weather events and the resulting stress and damage. While they were less devastating than initially predicted, it was still anxiety-provoking, especially for those affected by the 2022 floods.“There’s power in community showing up and supporting events like these. Sharing in music, food, creativity and lifting each other up. Embracing our community’s diversity makes us stronger.“If you’re working in the Lismore CBD on Wednesday, 2 April, come down, grab something to eat, support people with autism, and celebrate our vibrant community.”

Last Thursday, the Lismore App published an article about Lismore Base Hospital's downward trend in the latest Bureau of Health Information Quarterly Report from October to December 2024.While Lismore did have a busy three months with a 6.7% rise in ambulance arrivals, there were some results that have been a downward trajectory for the last three years, such as starting ED Treatment On Time dropping to 48.3%, less than half.We did ask the Northern NSW Local Health District (NNSWLHD) to explain some of the new strategies that will see these negative results turnaround.Lynne Weir, Director Clinical Operations, Northern NSW Local Health District said the NNSWLHD continually plans and invests in strategies to improve the timeliness of care for patients presenting to Emergency Departments."These strategies include the introduction of new Urgent Care Service in the Tweed and Lismore regions, both of which are now operational, and the expansion of our Hospital in The Home service across the district, which allows eligible patients to receive treatment from nurses and medical staff in the comfort of their own home."Planning is also on track to introduce new Patient Flow Discharge Concierges across the District to assist in the discharge of complex patients. At Lismore Base Hospital, we have also supported the opening of additional permanent ward beds, providing greater capacity for patient flow."Lismore Base Hospital is currently rolling out the Safe Staffing Levels for nurses in its emergency department, with recruitment underway for approximately 27 FTE additional nurses to meet Safe Staffing Level requirements."The Safe Staffing Levels initiative involves the introduction of minimum staffing levels on every shift, improving the experience of patients and boosting capacity and retention of staff. "Lismore is also set to benefit from new Key Health Worker Accommodation as part of a $34.2 million investment from the NSW Government in Northern NSW, which will help attract, recruit and retain more healthcare workers to the region. "The community can support us by saving emergency departments and ambulances for saving lives. If an illness or injury is not serious or life-threatening, we encourage people to call Healthdirect Australia on 1800 022 222 for 24-hour telephone health advice."Lynne did not forecast how long these strategies would take before we see an improvement in the key ED indicators.

The first 31 flood-affected homes through the NSWRA (Reconstruction Authority) were offered to the public through an expression of interest (EOI) in December 2024 and closed on the 14th of February 2025.We asked the NSWRA for an update on the relocation process and when the next lot of houses will be put on the market. A NSW RA spokesperson said,"We received 131 offers across 31 homes, with many people expressing their interest in multiple homes."22 of the homes received more than one offer, with three homes receiving 10 or more offers."The RA has undertaken an evaluation process to determine successful buyers based on the program criteria."PRD has commenced contacting successful applicants to invite them to enter a contract with the RA for the purchase and relocation of homes within 12 months."Based on the community’s interest in the EOI, we are confident that all homes will be sold."The RA is keen to expand the EOI process as soon as possible so that more homes can be relocated. A key requirement for that to happen is unobstructed access into the homes so safety and evaluation checks such as asbestos testing can be carried out. This work cannot be undertaken if people are living inside the homes."We will let the community know about future opportunities as soon as they are finalised."The criteria for the 31 homes were assessed against the following weighted criteria: buyer type (40% weighting), buyer readiness (40%) and financial offer (20%). The highest-ranked EOI submission for each home will be invited to enter contract negotiations with RA to purchase the home.RECOVERY ASSISTANCE POINTS (RAPS) from TC AlfredAs part of ongoing work to lead recovery operations, the NSW Reconstruction Authority is continuing to coordinate Recovery Assistance Points (RAPs) to support community members in and near Lismore, Tweed South and Woodburn.RAPs are one-stop shops for accessing support services to help impacted community members back on their feet as quickly as possible.Over the coming days, disaster-affected communities can access practical recovery advice and support at the following locations:Lismore – Southern Cross University, Military Road, East Lismore from today (Monday 24) to Friday 28 March from 9am to 5pmTweed South – Community Hall – Corner Heffron Street and Minjungbal Drive, South Tweed Heads on from Monday 24 to Friday 28 March from 9am to 5pmWoodburn – Woodburn Memorial Hall, 127 River Street, Woodburn on Tuesday 25 March from 12pm to 7pm and Wednesday 26 March from 9am to 3pmThe RA will be present at the RAPS, along with partner agencies: Service NSW, Services Australia, Revenue NSW, NSW Health, Rural Adversity Mental Health Program, Rural Aid, Insurance Council of Australia, Legal Aid, Australian Red Cross, St Vincent de Paul, The Salvation Army, Disaster Recovery Chaplaincy Network and Anglicare.The RA goal is to continue to support people in returning to their daily lives as quickly as possible.

An investigation by Australia’s competition watchdog has found the future of locally-grown fruit and vegetables is under threat unless major changes are made to the nation’s supermarket giants. The Australian Competition and Consumer Commission (ACCC) released its final report into the nation’s major supermarkets, finding they increased their average product margins over the past five financial years and appeared among the most profitable supermarket businesses globally. The report recommended greater price transparency, a stronger Food and Grocery Code, and more fairness for farmers. NSW Farmers Vice President Bec Reardon said many farmers felt vindicated by the findings after decades of pain from the nation’s powerful supermarkets. “Farmers have seen prices go up at the checkout and come down at the farmgate, and our major supermarkets can no longer hide behind excuses for their disgustingly huge profits,” Mrs Reardon said. “These giants are world-leader on profits, which ultimately come from shoppers’ pockets and farmers’ incomes. Unfair behaviour is behind these super profits, and it’s pushing the people that grow our food out of business at a rate we’ve never seen before. “With a third of vegetable growers thinking about leaving the industry, who is going to grow the food to feed Aussie families when all our farmers are forced out of business?" A crackdown on unfair behaviour within the grocery sector was long overdue, Mrs Reardon said, with the Australian Government urged to take swift action. “Everywhere you look, the cost of living is a major issue, and I heard this week that food charities are now seeing double-income families turn to them for help. Politicians must act on this report, and fast,” Mrs Reardon said. “If we really want to change the culture of our supermarket sector for good, then we need price transparency systems – as well as divestiture powers to break up these giants when they misbehave. “Families are sick of paying too much for their groceries, and farmers are sick of being paid next to nothing. We all need fair prices, fast, or Aussies won’t just be worried about cost-of-living – we’ll be worried about where our next meal will come from.” 

While all of Lismore and the Northern Rivers anxiously await the release of the CSIRO report for large-scale flood mitigation that will reduce flood-level heights in the Lismore CBD and further downriver at Coraki and Broadwater, smaller resilience measures have been implemented through the Northern Rivers Recovery and Resilience Program (NRRRP).Announced in February 2023, the program provided $150 million for a range of resilience projects. Although those projects have been slow in coming to fruition, they have had a positive impact when called upon.The Lismore App asked Brendan Logan, Lismore City Council's COO and CFO, about what measures have been implemented in Lismore and what impact they had.Mr Logan said that since the 2022 flooding events, Lismore City Council has been planning and delivering a ‘Resilience’ program of works that improve our ability to prepare for and respond to flooding events. During Tropical Cyclone Alfred, these works proved their value, in particular, a series of drain cleaning projects that prioritise outcomes for the community.Those projects have included:The recently completed East Town Drains extension project (see images and drone footage attached) saw the repair of a 1,400-metre open drain system adjacent to Wyrallah Road Public School, Lismore Thistles Soccer FC and Wade Park. Works saw the removal of invasive coral trees and debris, restoring optimal flow to the section of stormwater drainage connecting to Gundurimba Canal. Works were funded by the Northern Rivers Recovery and Resilience Program (NRRRP). Read more.  The recently completed Urban Drain Cleaning project successfully cleared 8 kilometres of open drains, expediting the removal of excess stormwater from homes and community facilities during future weather events.“Council has invested multiple funding sources over the past 12 months to deliver a series drain clearing works, by a newly formed dedicated team under the leadership of our Head of Water and Waste, Matt Potter, and Director for the Resilience Program, Garon Clough," Mr Logan said."We have also partnered with the NSWRA and Rous Council Council to deliver other projects, including the East and South town drains projects, which enable the clearing of major flood mitigation drains. "Importantly, these works only mark the first step in the delivery of the Resilience program. More project commencement and completion announcements will be coming soon”.

The NSW visitor economy triumphed at the 2024 Qantas Australian Tourism Awards, with eight NSW businesses recognised across nine categories—including Balloon Aloft Australia, which took home double Gold.It was a particularly strong result for the NSW North Coast in the wake of Cyclone Alfred, with the region securing five awards. The Tweed Tourism Company claimed Gold, the Northern Rivers Rail Trail, and Love Lord Howe received Silver, while the Port Macquarie Museum and Potager earned Bronze. Mayor Steve Krieg said the Northern Rivers Rail Trail is "An outstanding asset and should be applauded for that by not only all the residents of Lismore but the many thousands of tourists that will come to our region each year to use it."The Lismore to Casino section of the Northern Rivers Rail Trail was funded by the Commonwealth Government.Federal member for Page Kevin Hogan said, “This is a wonderful acknowledgement of the Northern Rivers Rail Trail."It was great to secure almost $18 million to construct the Lismore to Casino section. "This is now a fantastic attraction for locals, tourists and businesses near and along the Northern Rivers Rail Trail, who are all benefiting from this major tourist landmark."The Rail Trail is already one of the top 10 tourist attractions in the world, ranked by Trip a Deal.” Other NSW businesses celebrated on the night included Sierra Escape, which won Gold, and Mt Hay Retreat, which received Silver. Hosted by the Australian Tourism Industry Council, the awards showcase the outstanding achievements of businesses and individuals across the visitor economy, with 24 operators from Bathurst to Broken Hill, Wagga Wagga to Sydney, and Batemans Bay to Byron Bay among the nominees. The Qantas Australian Tourism Awards are a benchmark of excellence, recognising those who demonstrate innovation, commitment, and leadership in delivering exceptional visitor experiences. The NSW Government’s Visitor Economy Strategy review has set an ambitious target of $91 billion in annual visitor expenditure by 2035.To help drive this growth, Destination NSW continues to support visitor economy operators through initiatives such as the NSW First and Choose Tourism programs, which provide workshops, webinars and online resources to strengthen industry capability. Minister for Jobs and Tourism Steve Kamper said, “I want to congratulate all the NSW winners and nominees at the 2024 Qantas Australian Tourism Awards who are helping make NSW the destination of choice for travellers. “Thanks to their hard work and innovation, more people from all over the country and all over the world are visiting NSW to enjoy exceptional natural and cultural experiences. “Destination NSW is committed to working hand in hand with industry, celebrating our world-class experiences, supporting and upskilling providers and championing new ideas.”  Acting Destination NSW CEO Karen Jones said, “The success of NSW businesses at the Qantas Australian Tourism Awards reflects the outstanding passion, professionalism and commitment of our tourism operators. Their dedication to world-class customer service is what makes NSW a leading destination for visitors from around the world. “Creating fresh and immersive visitor experiences is central to positioning NSW as a premier global destination. By leveraging our state’s diverse natural and cultural assets, we can build a stronger, more resilient visitor economy that delivers benefits for businesses, communities and visitors alike.” 

Lismore City Council is reminding residents in the LGA that the FREE drop-off period for waste generated due to Tropical Cyclone Alfred's impacts ends tomorrow (Sunday) at the Lismore Recycle and Recovery Centre.The items included are:General waste from flood-affected properties.Green waste from storm damage.This service will cease at the close of business at 4pm on Sunday, 23 March 2025.Council asks residents to:Please ensure green waste is free from general waste.If any load is found to contain asbestos not properly double-wrapped and sealed in plastic, it will be rejected.You can expect longer wait times, so be patient as the operation comes to a close.As for other council assets, GSAC and the Lismore Memorial Baths have reopened, are fully operational and back to their regular operating hours.The Lismore Regional Gallery has been closed all week but is now reopened for visitors after carefully returning artworks to their exhibition spots.

The long-awaited $2.5 million Nimbin Rainbow Walk was officially opened yesterday near the newly constructed gazebo and sculptures by Federal Member for Page Kevin Hogan, Mayor of Lismore Steve Krieg, Councillor Virginia Waters and Diana Roberts from the Nimbin Chamber of Commerce, who cut the ribbon.Diana said the Nimbin Rainbow Walk project came from the community in 2010."There have been two funding rounds to do the whole sort of conceptual planning. The community centre itself applied for grants unsuccessfully, and then, as Kevin said, after the bushfires, we got an incredible opportunity, and out of a disaster came this."Diana was referring to the 2019 bushfires that swept through Nimbin and into the Nightcap National Park."What went from a $900,000 community-managed project became a $2.54 million project that was actually funded in full. And I'd really like to acknowledge Business New South Wales, Destination North Coast, and also the funding body and the bureaucrats in that organisation who encouraged us to apply. I probably wouldn't have done it otherwise."It took almost three months of my life, and I'd like to acknowledge the contribution that people like Wil Polson and Kitty van Vuuren made to updating a business plan and I wrote the grant."And here we are. I think to me personally, it's probably the biggest legacy that I will leave Nimbin and I'm really proud of it."Local resident and Lismore City Councillor Virginia Waters also thanked those involved and praised the outcome."It's just so fantastic. This is now going to be Nimbin's green park space in town, and it's just so wonderful to see. I'm actually part of the Aquarius Landcare group, and it's great to start seeing what's happening and all the support that we've had from the community to get this going, but also from, of course, all levels of government who have come along and got on board and really supported it."We really have a beautiful asset here for not only the community but for all visitors that are coming to Nimbin."Mayor Steve Krieg thanked both the state and federal governments"On behalf of Lismore City Council, the residents of Nimbin and also, the multitude of visitors to Nimbin that are bound to use this walk, we are very grateful to the state and federal government for supplying the funds to what really is just an absolutely walkway through one of the most beautiful towns in Australia."Member for Lismore Janelle Saffin couldn't physically be at yesterday's opening; however, she did make a speech in parliament that was read by her representative, Lee Duncan. This is part of it."This weekend, Nimbin is about to become even more colourful with the grand opening of the Nimbin Rainbow Walk. That's the community opening. I can say the Nimbin Rainbow Walk is a 750-metre track with a boardwalk and concrete sections that link the CBD to the new Aquarius Park."The track incorporates artworks and interpretive signage and was constructed by Lismore City Council with $2.5 million of New South Wales and federal government funding as a bushfire local economic recovery package grant. I congratulate the Nimbin Community Centre Committee, which, through its reserves and 30 generous donations, purchased private land, key to enhancing the precinct."Ms Saffin said she walked the muddy track in 2021 when the project funding was announced; however, the floods of 2022 stalled the project.Federal Member for Page Kevin Hogan said this was always an exciting project on paper."It looked great. The visuals look great. And I think it's one of those things that looks better in the flesh. It looks better as the physical asset that it is."Mr Hogan talked about the project being good for locals but also for tourists who visit one of Lismore's key tourist destinations.(The gazebo with a tiled wall painted by students)"It was always said this will help the tourist experience in Nimbin, and I think that's really important. Look, I'm Shadow Tourism Minister and one of the brands, and we have to keep reminding ourselves of this, and I think we take it for granted because it's in our neighbourhood, Nimbin is one of the most tourism-identified brands in Australia."If you ask people what they know, or what place they've heard of in Australia, Nimbin is on the list. That's pretty high. Obviously, you get the capital cities and stuff, but Nimbin is on most people's list. So I think, and I don't mean this as a dirty word either, I think Nimbin is a brand, a place that we should leverage more for Nimbin, for more tourism, for more visitors, and for them to experience the beautiful place this is, the sacred place this is and the special place that his has in our hearts.As you walk along the 750 metres surrounded by bushland, you can read the many signs outlining Nimbin's history; you will follow painted footpath artwork, including one with hopscotch surrounded by native animals, sandstone blocks, a magnificent gazebo with a tiled wall painted by students and two sculptures.Artist Greg Bowering was putting the final touches to the sculptures yesterday. Greg said the dark (stained) sculpture was carved out of conversations with Indigenous elders about a spirit called Nymbinji, while the other represented animals and flora and fauna that are endangered in the Nightcap Park region."There's different things like the spotted quoll, the Nightcap oak, the flowers of the peach myrtle, but they're oversized so you can see them as they are tiny flowers normally, the minion quandong, Stephen's banded snake, there's a red-legged pademelon at the bottom," Greg explained.(Greg Bowering putting the finishing touches to his two sculptures on the Nimbin Rainbow Walk)"The carpet python is not itself endangered, but its habitat is. I like them, so I put one of them in."When it came to the second totem pole, Greg discussed what would be appropriate with Oral Roberts and Oral Laurie."They came up with the idea of doing a Nymbinji sitting cross-legged on the top of the pole. The Nymbinji is like a clever man spirit of the area, and it's what Nimbin is named after. You could say he is a little bit like a leprechaun for the Irish."The Nymbinji is a bit of a trickster. Apparently, there's lots of them, little guys. Some of them have yellow eyes, some have red eyes. The red eye ones are a bit dodgy, a bit naughty. You've got to watch those guys; they'll play tricks on you. They'll also lead the kids astray if you're not careful, they might play tricks on them or teach them bad things.(The Nymbinji sitting on the top of the totem pole with water creatures underneath) But you also call on the Nymbinji when you need help. That's how it was explained to me. And so the Nymbinji is here to help, but he's not all good."For the Nimbin community, there is a grand opening this Sunday (March 23) at 10am.Apparently, there is a Stage 2 and Stage 3 to complete a looped pathway to Cullen Street, but difficulties have arisen.Diana Roberts said, "There is a stage two, and there's a stage three, but quite frankly, I doubt we'll ever do stage two. So it came from Cullen Street, down the bank, across the creek, and there were a few obstacles, but we won't go into those. I think we're more likely to see what would be a stage two going out through the property I own, up to High Street, out to the rocks, but I don't think it'll be in my lifetime."For now, locals and visitors can enjoy the new Nimbin Rainbow Walk.

Tropical Cyclone Alfred did not just cause havoc for people in the Lismore and Northern Rivers; it also affected people's fur babies.The SCU evacuation centre had a section set up for pet owners who were ordered to evacuate with cages, leashes, collars and pet supplies.Now that life is returning to normal and people have been back in their homes for a week, the NSW RSPCA want to help those in need.The NSW RSPCA Emergency Response team will set up a pop-up relief point at Nesbitt Park, South Lismore, today (Saturday, March 22) to provide veterinary advice and distribute essential supplies.Residents and their four-legged friends are encouraged to visit RSPCA staff and volunteers between 10:30am – 3:30pm to collect pet food and supplies proudly donated by the Petbarn Foundation.All dogs should be on leads, and cats in carriers.Details: Date: Saturday 22 March Location: Nesbitt Park, Casino Street, South Lismore Time: 10.30am – 3.30pm

Unfortunately, the mostly dry conditions we experienced this week will end over the weekend as the Bureau of Meteorology forecasts more showers.There is a chance of no rain; however, with a 60% probability, that is unlikely. The range is 0-5mm on Saturday, followed by 0-7mm on Sunday.The likelihood of rain increases as the week progresses from Tuesday.For those interested in trivia, today is the Autumn Equinox, where there is an equal amount of day and night (12/12).It is a busy weekend in Lismore, with quite a few different events to attend.The Lismore Farmers Market swings into action tomorrow morning at 7:30. It will have the usual fun atmosphere, fresh homegrown fruit and veg, coffee/tea, breakfast, flowers, and seedlings.The Nimbin Markets are on Sunday on Cullen Street from 9am to about 3pm. Check out plenty of stalls with multicultural food, unique artisan products, and recycled inventions that only Nimin can provide.While you are in Nimbin, check out the newly opened Nimbin Rainbow Walk. The 760 m walk has four entry points and features beautiful artwork, sculptures, and a gazebo along the route.There are two art exhibitions over the weekend.The first is Her-Art Works at the Serpentine Gallery (104 Conway Street) between 10am and 2pm. Here you can explore the vast and multifaceted nature of woman.The second is ARTEXPRESS 2025 at the Lismore Regional Gallery. This outstanding body of work was submitted for the 2024 NSW HSC examination for Visual Arts.If you like a bit of country dancing, then the Lismore City Bowling Club is the place to be on Saturday when Boot Scootin at the Bowlo takes place.The Lismore Rotary Club of Lismore Networking is hosting the event to raise money for children in emergency foster care. The cost is $50, which includes food, a raffle, a DJ, Line Dancing demonstrations, and prizes.Speaking of the Bowlo, the final 'All In The Same Boat' Barefoot Bowls Challenge will take place this Wednesday evening from 5:30pm. Barefoot Bowls No. 3 was due to occur on March 5, but Tropical Cyclone Alfred took care of that.Get a group of four together, whether it's business or friends, and head to the Lismore City Bowling Club on Wednesday, March 26. The cost is only $20 per team for a fun night. Call Sharon on 0416 282 247 to book.Live music has returned to the Northern Rivers Hotel after Alfred cancelled the last two weeks.Tonight, Western Sound Sessions is playing until 9:30pm, Saturday night from 7pm it's Hot Dog, and the Sunday Session is Ghostown between 3pm and 6pm.The next concert at the Lismore Workers Club is Tommy Memphis on Saturday, May 17. This is a FREE event; however, bookings are required; click here.You can also book for 'Who's Bad', the ultimate Michael Jackson tribute for Friday, May 30.Fuel prices have fallen slightly in the past week, about 2 cents a litre, with diesel falling 7 cents at the Astron on Ballina Road in Lismore.Here are the cheapest fuel options in each town:E10 is 178.9 across the board in Lismore, 173.5 at The United on Johnston Street in Casino, with The Metro and the Mobil on River Street in Ballina cheapest at 170.5.Unleaded 91 is 177.9 at the Astron on Ballina Road and the Caltex on Leicester Street, near the old Trinity school in Lismore, 175.5 at The United on Johnston Street in Casino, and 172.5 at the Metro and the new Mobil in Ballina.U95 is 188.5 at Bakers Corner, Terania Street, North Lismore, 194.9 at the Ampol on Dyraaba Street and the EG Ampol on Canterbury Street in Casino and 183.9 at the Shell on River Street (273), Ballina.U98 is 195.9 at the Astron on Ballina Road, 195.9 at the two Liberty's on Hare Street and Centre Street, and The United in Casino, and 191.9 at the Shell on River Street (273).Diesel is 181.9 at the Astron on Ballina Road and the Independent at Bakers Corner at 111 Terania Street, North Lismore, 187.9 at The United on Johnston Street in Casino and 192.5 at The Mobil and The Metro in Ballina.Have a great weekend!Have a laugh with the Friday Funnies.....

A Lismore dad has found it impossible to sleep soundly after his $100,000 win in a recent Keno draw left him tossing and turning all night with excitement.  The Lismore man resident scored a Keno Classic 15 Spot prize in draw 838, drawn on Wednesday, 19 March 2025 and looks forward to his $100,000. He was at the Lismore Workers Club enjoying a meal with one of his mates when he was floored by the newfound fortune. “I’m still in shock! It caught me off guard,” he laughed. “I didn’t have any sleep last night! I’m flabbergasted. “It happened all so quickly. I struggled to comprehend what was going on at the time. “I looked at the results and immediately saw a lot of my numbers, which consist of my grandchildren’s birthdates.“I was at the Lismore Workers Club with one of my good friends, and I turned to him and said, ‘I think I just won $100,000!’. He immediately said, ‘What?! Wait what? Take a picture!’.  “We really love visiting the club. We became a member with them since they re-opened their club last September after being affected by the floods. They’re really nice and treat us well.” While $100,000 could fund a luxurious holiday, a brand-new car, or even pay off a mortgage, the retiree revealed he plans to tuck the prize away for the future. “I’m going to put the prize into the bank account and let it sit there. I’m retired and on the pension, so will just try to maximise the prize as much as I can,” he revealed. “Thank you, Keno! Thank you, Lismore Workers Club!” Lismore Workers Club duty manager Jye Livingstone said it's always exciting when a major Keno win happens at the venue. “Knowing that we sold a major Keno-winning entry brings a lot of joy to our team and shows the exciting possibilities for our patrons; it’s definitely a moment we will remember,” he said. “The atmosphere was electric when the jackpot prize went off. Our winner was buzzing with excitement, and those who knew him were congratulating him. “Our customers will be talking about it and looking forward to their own chance to win big. It creates a sense of excitement and hope for everyone!“It’s been a little while since we’ve had a big win like this, which makes it even more special. Congratulations to the lucky winner, and we wish you all the best with your winnings!” 

If you get time today, get down to your local Bunnings as they throw their support behind communities impacted by our recent extreme weather events in northern New South Wales and Queensland with a nationwide sausage sizzle at Bunnings stores, in partnership with not-for-profit donation platform, GIVIT.Today (Friday, 21 March) from 9:00am to 4:00pm, Bunnings team members will get behind BBQs across Australia and raise funds, with all proceeds going to GIVIT, a platform managing donations for people and communities impacted by extreme weather events, including Cyclone Alfred and the North Queensland floods.Bunnings Director of Stores Rod Caust said, “Our team always embrace the opportunity to help out where they can and getting on the BBQ tongs to support communities impacted by recent weather events is no different.“Some of our teammates live in the impacted areas and have been on the ground providing hands-on help to their communities with recovery efforts. Our national fundraising BBQ in partnership with GIVIT is another way we can get behind them and show our support with hundreds of Bunnings sausage sizzles taking place all over Australia this Friday, March 21,” he said.In addition to the country-wide sausage sizzle, Bunnings customers will also have the option to make a donation to GIVIT online and in-store through a register.GIVIT CEO Chris Staines said, “GIVIT is so grateful to Bunnings and their customers for supporting our work ensuring flood and cyclone-impacted communities have access to the essential goods and services they need to recover from these disasters.”“We are working with these communities to provide immediate relief through grocery and fuel vouchers as well as furniture, whitegoods and household essentials when people are able to move home. Thanks to the Bunnings team for providing this simple way for people to help their fellow Australians who are doing it tough,” he said.More than 290 Bunnings stores are expected to participate in the fundraiser, however, stores impacted by weather or food shortages may not be able to participate. For more than 25 years, Bunnings has been supporting local community groups and organisations through fundraising sausage sizzles.

Lismore small businesses have not heard from either the state or the federal government in regard to financial help from the effects of Tropical Cyclone Alfred.It has been two weeks since Alfred tore through the Northern Rivers, with most of the damage in the Tweed and Coffs Harbour LGAs.Of course, there were some affected residents in the Lismore, Kyogle, Richmond Valley, Ballina and Byron Bay LGAs, too, from storm damage more than floodwaters.For Lismore businesses, the impact of Alfred is not a one-off event; it is a cumulative effect that began with the February 28 2022 big flood.Three years later, businesses in the CBD, South and North Lismore are still struggling with debt, both a bank loan to reopen their business and, in some cases, an ATO debt that is accumulating interest due to no disaster clauses in the ATO legislation.So, when small businesses say they are hurting from the loss of income suffered from being evacuated as a result of TC Alfred and still paying their staff, it is adding another layer to what has been and will continue to be a slow recovery.NSWRA (Reconstruction Authority) Flood Recovery Coordinator Scott Tanner yesterday said the Northern Rivers is 'Open for Business' and asked for visitors to come and spend money over the Easter holidays.Scott also acknowledged the pain that small businesses are feeling."I was speaking to a small business owner the other day in the CBD of Lismore, and for a five-day shutdown, it cost him $40,000, and he can't afford that."That's potentially a cumulative effect of the 2022 flood, and now they've been hit with another one. Whilst you won't see the physical damage as much as 2022, the financial damage is just as bad. These people still had to pay their staff but weren't getting an income."We're very conscious that we don't want to make this a welfare society either. There's a lot of money going into some resilient building and resilient business education. What we did see again, especially in Lismore, was that all the businesses that evacuated, did so because their business was built back better from last time."They made sure that all the important stuff was up high, that the fit-out in their shop and stuff was not going to be as damaged as last time. So, in that sense, they're going really, really good."The trick now is to make sure that they are supported financially to keep getting back on their feet. It's not to get back on their feet; it's to keep getting back on their feet because they're still crawling from 2022. Part of my role is to get all that data in and then advocate to government and say, Hey, here's a gap. Let's see how we can fix that."(Some key business owners had a private meeting with Prime Minster Anthony Albanese last week. Photo: supplied)Business Lismore President Michael Ackrell works for Cleanaway in South Lismore. He told the Lismore App that the industrial businesses had plenty of warning to plan the pack-up this time, unlike in 2022, so trucks, hoists, cars and computer equipment had time to be moved to higher ground."Everyone else was back in business very, very quickly. We obviously closed on the Thursday and didn't come back again till Monday. We spent that first week getting back to all our clients and making sure everything that we programmed to do Thursday, Friday, Saturday, Sunday was actually done, so we're back to normal." Unlike retail businesses, light commercial or industrial businesses could reschedule their clients to the following week, so income was not lost. Conversely, a retail business lost five days of trade that could not be recaptured. Both business sectors had to pay staff for those days."We didn't really lose any revenue other than the fact we obviously pay for full-time, part-time drivers and some of our casual employees that we paid them a wage obviously for those few days that we were closed. We actually made that money back up because that revenue we lost we actually got back."And I think, for the majority of people in South Lismore, it would've been the same because if you are an electrician and you had clients booked for Thursday, Friday, Saturday, Sunday, and you couldn't go, you would just reschedule that. So, while you had three or four days off, and that might be good for your mental health anyway, you know you didn't go back and get that business back, and you're not going to lose anything."People were very conscious of the fact that this was happening, and we were all aware of what happens in Lismore, so it was actually a no-brainer for us, so that was a good thing.""The problem in the CBD was that they closed up, and they weren't allowed back in, and while they were closed, especially for those mum and dad and sole traders and the other small businesses with only two or three people, they're paying their employees for a job. The government is paying some of that cost, but that revenue they won't get back."What's good, though, is we've seen a bounce back like after 2022 with people coming back in and spending more money in the CBD to try and make up for it, which is good."Some people used the time when they went back to do a refresh inside the store to make it different, and quite a few people, I think quite a few chemists, actually reinvigorated their shelving and everything else as well. For some, it was a bit of a positive, but the biggest positive is the fact that we actually had time to do this; in 2022, we all got caught out." (Scoops and Candy took the time for a refurb. Check out the new pink floor!)Felicity Hyde, Business Lismore Secretary and owner of Scoops and Candy on Keen Street in the CBD, talked about the stress of business owners around the CBD block."I think a lot of people have been stressed from packing up for the cyclone and the unknowns of the cyclone. So it's good to see so many people coming back, and it's good to see some people taking the time that they need to actually rebuild and do a little maintenance that they need to do before they come back. I think it's important to take that time for your mental health and things like that. So it's good to see that everyone's coming back. "I think probably about 30 to 40% of people took a couple of extra days. We have spoken to businesses that do take a lot longer to come back. So, it takes a day to pack up, but it takes three days to actually come back. So it's good to see that some people have taken the time and gone. You know what? I will tidy, I'll do some extra things I need to do, and then come back, and I think that it's a positive thing." Is there a call from small business owners for help?"It's great that the government does offer such grants. It is a shame that it isn't available for everyone, especially those who do really need it. I do know that there was a business in South Lismore that is ineligible for the funding because they are a company instead of a sole trader or partnership. So they've paid their staff out of pocket, and they've had to reset back up and pay their staff again, and there's no assistance for that company because they're under a company, not a partnership or sole trader," Felicity said."I know a lot of people who are in that boat."Michael Ackrell said, "There certainly is. They said to me that we need money to try and cover some of the revenue shortfall and the costs associated with actually losing revenue for the week or for however long it might have been."It's great, we've got sole traders looked after, we got not-for-profit, but for those people that are small businesses, we've really got nothing other than the employees can be covered for the wages lost for a period of time or if you lost your fridge for 48-hours of no power you got $900. "For a business that may trade as a cafe or whatever, you probably lost $10,000 or $15,000 or $20,000 of stock because you have nowhere else to take unless you got it out in time. And that's half the battle; we had plenty of time and plenty of warning to get out there, but we couldn't always get everything out."The government can certainly do more and we talk about 2022, the ATO being allowed to give us one year's grace. That should've been five. There are people out there still struggling mentally. PTSD is certainly a thing in Lismore that we could have a lot more help with the ATO was allowed to actually give five years rather than one. That's something that the federal government needs to legislate for because the ATO can't do it themselves.While lessons have been learnt since 2022, it does feel as if the government, state and federal, find it difficult to roll out financial aid to a portion of a disaster-affected area with a long history of devastation and trauma. The learning and improvement have been embraced by residents and business owners who live in the area, while the government rolls out a plan that is spread evenly across the board, which is still accepted practice. Bureaucracy at work.

This year marks an extraordinary milestone for North Coast Radiology Group (NCRG), celebrating 50 years of delivering high-quality medical imaging and patient care to communities across Northern New South Wales. Since its founding in 1974, NCRG has evolved from a single practice in Lismore to a trusted leader in diagnostic imaging. NCRG offers services including x-ray, ultrasound, CT, MRI, BMD, DEXA, Nuclear Medicine, dental imaging, women's imaging and pain injections.(Dr Ian Cappe, Elizabeth Wise and Tiara Azzato)Regional Manager Kelly Wyatt said, “We’re proud to be celebrating this key milestone, and delivering important healthcare services across the northern rivers and beyond”.North Coast Radiology Group began when Dr. Bill Turnbull returned to his hometown of Lismore with a vision to make advanced radiology services accessible to the local community. What started as a small practice with a single receptionist soon grew into a network of clinics, expanding to Casino in 1978 and pioneering diagnostic ultrasound in 1979.In 1980, a devastating fire destroyed the original premise.  But true to the NCRG spirit, they reopened within ten days, setting a foundation of resilience and dedication that continues to define them today. “Over the years, we have expanded our services and introduced MRI services in Grafton and women’s imaging and nuclear medicine in Lismore. We have a team of on-site doctors, offering greater appointment availability,  less wait times and services closer to home.” said Kelly Wyatt.NCRG's success can be attributed to the unwavering dedication of the team, from long-standing radiologists who ensure clinical excellence to their support staff who uphold a patient-first approach. NCRG’s staff are deeply invested in serving the local community.NCRG would like to thank their patients, healthcare partners, and dedicated team for their trust and support over the past 50 years. For more information about our services and locations, visit ncrg.com.au.

Lismore City Mayor Steve Krieg welcomed 20 new citizens at an Australian Citizenship Ceremony held today at the Council Chambers. The new citizens have come from Brazil, Cambodia, Malaysia, Mauritius, New Zealand, Nigeria, Pakistan, Sweden, the United Arab Emirates, the United Kingdom, the United States of America and Thailand.Mayor Krieg said it’s an honour to welcome new citizens to our nation. “One of the best parts of my job is to warmly welcome new Australian citizens who are now part of the common bond that unites all Australians and respects diversity,” he said.“Congratulations and welcome to our new citizens. Australia is one of the most culturally diverse nations in the world, and since 1949, we have welcomed more than five million new citizens to our shores.”The Lismore City Council, representing the Department of Home Affairs, organises regular citizenship ceremonies to warmly welcome new Australian citizens into our community.For more information about Australian citizenship, visit www.citizenship.gov.au. 

Almost 250 truckloads of donated fodder will soon roll in to rural communities hit hard by ex-Tropical Cyclone Alfred, providing relief to primary producers struggling to feed their livestock.Starting in April, fodder generously donated by Aussie Hay Runners, a project of Heyfield Lions Club in Victoria, will be made available for free in Lismore, Richmond Valley, Kyogle, Clarence Valley and Kempsey Local Government Areas.Sourced from across Victoria, the hay will be transported and distributed by Aussie Hay Runners, with storm and flood affected landholders invited to register their interest.Details on how to register will be advertised on the Aussie Hay Runners Facebook page.The $2.82 million freight cost is subsidised through the Natural Disaster Donated Fodder Transport Subsidy, jointly funded by the Australian and NSW Governments under the Disaster Recovery Funding Arrangements. The program is administered by the Rural Assistance Authority.Minister for Agriculture and Regional NSW, Tara Moriarty said, “With the response to ex-Tropical Cyclone Alfred now in recovery, it’s heartening to see the generosity of communities near and far, proving once again that Australians step up when it matters most.“This incredible donation from the Aussie Hay Runners will make a real difference for graziers facing yet another natural disaster.“When disaster strikes, no one should have to face it alone. That is why the NSW Government is proud to support the transport of these vital donations through the Natural Disaster Donated Fodder Transport Subsidy.”Minister for Recovery and the North Coast Janelle Saffin said, “The generous donation of this fodder from Victoria, made through Aussie Hay Runners, will play an important part of the recovery of farmers across the Northern Rivers region over the next few months.“This is about regional communities coming together to support their fellow Australians in times of need.”Aussie Hay Runners Founder Linda Widdup said, “Over the years, we have built strong relationships with many farmers in the Northern Rivers region, and our thoughts have been with them as they face yet another natural disaster.“Planning is well underway to get fodder rolling north and onto the properties of impacted landholders.“At Aussie Hay Runners, we are more than just hay deliveries—we stand beside our farmers, reminding them they are not alone and providing support as they prepare for and recover from disaster.“To those impacted by ex-Tropical Cyclone Alfred, I say we will be there. We have got your back. Stay safe and know that help is on the way.”

The latest Bureau of Health Information Healthcare Quarterly report (October to December 2024) shows a record number of patients attended Northern NSW Local Health District (NNSWLHD) emergency departments during the final quarter of 2024, with nearly 60,000 attendances, up 2.9 per cent (or 1,670) compared to the same quarter in 2023.Tweed Valley Hospital (TVH) was the busiest hospital in the District, with 15,153 attendances in the quarter, an increase of 4.6 per cent (or 672) compared to the same quarter the previous year and the highest number of attendances on record. Lismore Base Hospital (LBH) was the second busiest hospital, with a 2% increase or 205 patients, in its Emergency Department attendance to 10,554.NNSWLHD hospitals also recorded the most ambulance arrivals on record during this quarter, an increase of 5.3 per cent compared to the same quarter the previous year, or 10,176 patients. TVH was the busiest, with 3,162 ambulance arrivals, an increase of 12.8% or 358. LBH was the next busiest hospital, with 3,105 ambulance arrivals, an increase of 6.7%.The percentage of patients transferred from ambulance paramedics to ED staff within the 30-minute benchmark time remained stable at 78.7 per cent, below the state average of 83.4%. For LBH, the percentage of patients transferred dropped by 6.2% to 61.1% compared to the same period in 2023. It is well below the NNSWLHD average of 78.7%.The NNSWLHD says it continues to invest in strategies to improve the timeliness for patients presenting to Emergency Departments by escalating patient flow and prioritising discharges across all clinical disciplines. Some of these strategies include investing in patient flow discharge concierges, consistently reviewing emergency care assessment and treatment protocols, as well as implementing and supporting systems to avoid ED presentations, for example Urgent Care Centres and Hospital in the Home.All patients are seen and triaged on arrival at the ED and, as always, the most seriously unwell patients are treated first. During busy times, people with less urgent conditions can experience longer wait times when there are large numbers of seriously unwell patients being prioritised for emergency care.The continued area of concern for NNSWLHD is around patients starting treatment on time and leaving the ED within 4 hours.In Lismore, patients starting ED treatment on time was down 9.3% to 48.3%, so less than half, while the NNSW LHD was down 6.2% to 67.7%.Patients leaving ED within four hours at Lismore Base Hospital was down 1.8% to 50.7%, while NNSW LHD recorded 71%, down 1.5%.The Lismore App asked the NNSWLHD for a comment on the changes being made to improve performance and the timing of when that will see a turnaround. We understand a statement will be sent in the morning.The NNSWLHD did perform better with planned surgeries, there were 3,326 durng the quarter, with 82.6 per cent of these surgeries performed on time, an improvement of 6.6 percentage points compared with the same quarter in 2023. Almost 80 per cent (79.9 per cent) of semi-urgent and 79.4 per cent of non-urgent planned surgeries were performed on time, an improvement of 8.8 and 9.5 percentage points compared to the same quarter the previous year, respectively. Any patient who feels their condition may have deteriorated while waiting for their surgery is encouraged to contact their treating doctor, who can review their condition and place them in a higher urgency category, if appropriate. NNSWLHD continues to remind everyone to support them by saving emergency departments and ambulances for saving lives. "If an illness or injury is not serious or life-threatening, we encourage people to call Healthdirect Australia on 1800 022 222, for 24-hour telephone health advice."INDIVIDUAL HOSPITAL RESULTSBALLINA DISTRICT HOSPITAL had 4,872 ED attendances during the quarter. More than seven in 10 patients (70.9 per cent) left the ED within four hours. More than eight in 10 patients (84.8 per cent) were transferred from ambulance to ED staff within the 30-minute benchmark.BYRON CENTRAL HOSPITAL had 6,191 ED attendances throughout the last quarter of 2024 (an increase of 2.6 per cent on the same quarter last year). The majority of patients (77.9 per cent) started their ED treatment on time, and eight in 10 patients (81.9 per cent) left the ED within four hours of arriving. More than nine in 10 patients (93.0 per cent) were transferred from ambulance to ED staff within the 30-minute benchmark.CASINO & DISTRICT MEMORIAL HOSPITAL had 3,605 ED attendances in the quarter. More than eight in 10 patients (83.5 per cent) left the ED within four hours of arriving. More than nine in 10 patients (96.7 per cent) were transferred from ambulance to ED staff within the 30-minute benchmark.GRAFTON BASE HOSPITAL had 7,536 ED attendances during this quarter (an increase of 4.9 per cent on the same quarter last year). Almost seven in 10 patients (68.7 per cent) left the ED within four hours. More than eight in 10 patients (83.5 per cent) were transferred from ambulance to ED staff within the 30-minute benchmark.LISMORE BASE HOSPITAL had 10,554 ED attendances during the quarter (an increase of 2 per cent on the same quarter last year), and a significant increase (18.6 per cent) in the number of patients requiring emergency care (triage category 2), compared to the same quarter in 2023. The majority of patients (61.1 per cent) were transferred from an ambulance to ED within the 30-minute benchmark.MACLEAN DISTRICT HOSPITAL had 4,330 ED attendances during the quarter (a significant 10 per cent increase compared with the same quarter last year). The majority (74.2 per cent) started their treatment on time and more than eight in 10 (86.5 per cent) patients left the ED within four hours. More than nine in 10 patients (92.7 per cent) were transferred from ambulance to ED staff within the 30-minute benchmark. MURWILLUMBAH DISTRICT HOSPITAL had 5,396 ED attendances during the quarter (an increase of 3.3 per cent on the same quarter the previous year). More than eight in 10 (86.1 per cent) patients started their treatment on time, and more than eight in 10 patients (87.0 per cent) left the ED within four hours of arriving. Almost all patients (96.7 per cent) were transferred from ambulance to ED staff within the 30-minute benchmark.TWEED VALLEY HOSPITAL had 15,153 ED attendances during the quarter (an increase of 4.6 per cent on the previous year), the highest on record. The majority of patients (76.5 per cent) started their treatment on time, which is significantly better than the average (58.1 per cent) for hospitals of a similar size in NSW. Two thirds (66.6 per cent) of patients left the ED within four hours of arriving, and more than eight in 10 patients (84.8 per cent) were transferred from ambulance to ED staff within the 30-minute benchmark.

It has been nine days since Premier Chris Minns declared the NSW Reconstruction Authority (RA) will demolish buyback houses occupied by illegal squatters.The Lismore App asked the NSWRA for an update on the situation.A spokesperson for the NSWRA said:"The NSW Reconstruction Authority is working to engage additional contractors to undertake demolitions as quickly as possible following ex-Tropical Cyclone Alfred. "The demolitions will be focussed on houses which had been bought back and had been further impacted by ex-Tropical Cyclone Alfred and those properties in the highest flood and safety risk areas."RA is working with Police to resolve the issue of occupants illegally living in homes devastated by the catastrophic 2022 floods."Illegal occupancy obstructs our efforts to repurpose, relocate or demolish these properties, delaying the community’s recovery and safety."These homes were bought back by the Government because they pose a serious and ongoing risk to human life. The most recent operational planning for ex-Tropical Cyclone Alfred demonstrated the vulnerability of the bought-back homes and the significant burden placed on the NSW SES, who undertook doorknocking as part of evacuation orders.(Pine Street on March 8 2025)"Pine Street, where illegal occupants have been staying, was impacted by the cyclone, with the street flooded and occupants subject to an evacuation order by the SES. "It is untenable for them to return and illegally occupy these homes again."

NSW Reconstruction Authority's Flood Recovery Coordinator Scott Tanner's assessment team has had a week to travel most of the region that was affected by Tropical Cyclone Alfred and assess the damage."The picture is becoming a lot clearer, Scott told the Lismore App. "One of the key issues that are coming out now is the road network damage, but there's some substantial impacts right across the footprint, especially in the Tweed Shire and the Bellingen Shire, they're probably the two most affected."The beach network is going to be a lot of work. There's been a lot of erosion, a lot of make-safe stuff that we need to do around that area. And now that we're seeing some of the impacts come in, it's around the social impacts and the business impact. So, small businesses that were shut for five days, and what that meant for their business."Tourism. We're coming up to a very popular period of time with the Easter holidays coming up. Before Alfred came ashore, we were saying, please stay away from the regions; do not come up here. It's not safe all that kind of stuff. We want to make sure that people now know that we are open for business, and if there is one message I can get out to communities, it's that your support is needed now more than ever."The damage assessments have been done. The industry in tourism can handle people coming to the area. The small businesses need you to come to the area. For those people who sat back during the crisis wondering how they could help, now is your time to step up. Come back into the region and spend your money.There are 18 local government areas that are in the declared zones for TC Alfred. Some of them have minor to little damage and will not need the support of government, so it will be business as usual. Others, such as Tweed and Bellingen, that were hardest hit, are going to need longer term assistance."I had a tour up around Byron Bay and Tweed last week, and they showed me some of the landslips and the road networks. One land slip alone in the Byron Shire is $95 million to try and fix it. When you start thinking about that kind of money, and that was from 2022 damage, but again, it's been re-damaged in this event. So when you start looking at that, that's massive coin.We are used to floodwaters, but beach erosion is a new and additional element from TC Alfred."Our priority is to make it safe, the beach access points, we want to have them all cleaned up so people can actually access the beaches."Then, we'll start to prioritise where we're going to be. So, we're looking at a high-traffic, high-damaged area as a priority. Your beaches, and I'm not ranking any particular order, but just as an example, Wategos Beach, for instance, if that's a very popular beach, high-traffic, if it sustained high damage, that will be a priority."Whereas you look at another beach, which might say, South Golden Beach, or something like that, where you might have low traffic but high damage, well, it will come down the pecking order. They are only examples."It's about getting bang for buck straight up because if we can clear the beach accesses and make them safe, and make the car park safe, the amenities blocks, the surf clubs, then that leads into tourism, and people can come back. They can get to the beaches, they can feel safe, and then it's a flow-on effect for business."With Easter only four weeks away, is Scott confident the work will be completed by then?"I'm very confident. Surf Life Saving has mapped all the beaches so far from Tweed Heads down to Ballina, and they're on their way now doing from Ballina down to Coffs Harbour and Port Macquarie. So, by the end of the week, I'll have all that data. We have got teams that are ready to go to make safe those access points, and they will be ready for Easter.In terms of personal damage to houses, what have you seen?"The damage is not extensive at all. And the inundation that we did have was mainly through storm damage, as opposed to flood-type damage. There are some houses, especially around that Coraki area, where the water went into the bottom of houses, so underneath the two-story places because that river system is a really complex river system, and it was again doing things that we had never seen previously."The water stayed around a lot longer, and it backed up again into parts of Coraki. So, we're focusing on those areas down there to make sure that we haven't missed anyone. Bear in mind that we still have some communities that are isolated, some parts of Bungawalbin are still isolated, and we're still trying to get the full impact out there."As most Northern Rivers residents now know, when the tides are high at Ballina, the water can be pushed back into the Richmond River, leaving towns like Coraki and Bungawalbin vulnerable to longer wait times for the water to subside. Help is on the way."Our river systems need cleaning up as well. So, we're working on a package with the EPA (Environment Protection Authority) to make sure that we can clean out all those logs and debris in those key channel points, like Ballina at the mouth of the river, there's a lot of debris that builds up in there, which then affects the bar. It affects a whole range of things."The NSW Reconstruction Authority (NSWRA) Recovery Access Points were established and opened last week at Lismore, Tweed Heads, Ballina, Grafton, McLean and Coffs Harbour, as well as mobile set-ups at Coutts Crossing, Coraki and Kyogle."One thing I'm proud of this time around is that we are getting into those smaller communities with those support services. We've had 2,820 people through those recovery centres so far, which is really pleasing."If you are having trouble, please go into one of the access points or go into Service NSW. We had 65,000 hits or views on our website, which is nsw.gov.au/tropicalcyclonerecovery. So if you go on there, that's where all the information is about the grants, and about the support services because there's mental health support there as well. There's a whole range of support available, not just financial."Of those 2,820 people, Tweed Heads has been the biggest one so far. They've had 1,500, Lismore has had 605, Ballina 589, and then it cascades down from there. We've had 24,000 visits to the funding part of our website at the moment. And I did get some data yesterday from Services NSW. I think there's been about 20,000 applications so far for the grants. They're progressing really well."One of the key things though, that will hold up your grant payment is evidence, like a proof of presidential address. We need that so we can then match it up with the evac (evacuation) orders and the power outages. It's a really good system they've got, but it's only as good as the information that the client provides."We want to make sure we get that message out that people need to come armed with what you need, whether it's a driver's license, a rate, notice, a rental receipt, anything that can prove where you were living at the time of the disaster. If that is the case, the money is in the bank within three days.Scott Tanner is asking people who not just live in the region but have family and friends outside it to visit the Northern Rivers."I really want to reinforce to people to come and visit the region and support your fellow people. One takeaway from this is that you see how fragile the economy is, and you've just got to keep it going forward."