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NSW Government seeks energy bill relief for cyclone region
NSW Government seeks energy bill relief for cyclone region

18 March 2025, 7:54 PM

The NSW Government has written to energy companies asking them to defer electricity bills and waive a fee for NSW households and businesses hit by ex-Tropical Cyclone Alfred, to further ease the pressure on those recovering from the natural disaster.Residents and business owners in northern NSW have experienced substantial disruptions to their power supply due to ex-Tropical Cyclone Alfred. It delivered heavy rain and severe winds to large areas of Northern NSW, causing extensive damage to the area’s electricity distribution network.A total of 84,000 homes and businesses experienced power outages across various communities from Tweed Heads to Grafton, and west to Armidale.Some lost power multiple times.Essential Energy will waive the daily access charge for customers for the period they were without power.While energy retailers have not played a role in relation to the power disruptions, Minister for Energy Penny Sharpe has written to 22 companies requesting their cooperation in supporting customers who live in local government areas included in the natural disaster declaration. The Minister has asked them to:Waive the daily power supply charge for customers for the period they were not supplied electricity (by passing on the waiver being provided to retailers by Essential Energy).Defer any electricity bills that are due to be sent to customers for 14 days.Defer any disconnections or repayment requirements for 14 days for affected customers in debt or with any amount owing on their account.Provide additional information about payment plan options and NSW Government financial support if customers find they are unable to pay their bill as a result of the cyclone impacts.The NSW Government along with the Australian Government is working together to provide support to the affected area. A personal hardship grant with payments of $180 for individuals and up to $900 per family is available through Service NSW for essential costs such as food, clothing, medicine and emergency accommodation. To be eligible, individuals must have been subject to an evacuation order or have experienced a power outage of more than 48 hours.Customers whose ability to repay their energy bills has been impacted by Ex-Tropical Cyclone Alfred can also apply for NSW Government Energy Accounts Payment Assistance (EAPA) support to help pay their energy bills. EAPA helps people experiencing difficulty paying their electricity and/or gas bill due to a short-term financial hardship, crisis or emergency to stay connected to essential services. EAPA can only be applied to current, unpaid energy bills.Minister for Energy, Penny Sharpe said, “It is important we provide as much support as possible to households and business owners who are recovering from ex-Tropical Cyclone Alfred.“I have written to energy retailers asking them to join Essential Energy in providing relief to customers in the natural disaster zone, and thank them in advance for any assistance they can offer.”Minister for Recovery, Small Business and the North Coast, Janelle Saffin said, “Every bit of support counts for families, households and businesses doing it tough in the wake of this natural disaster.“Thank you for your consideration of this request during this difficult time for the residents and businesses of the Northern Rivers and North Coast.”Further information:Essential Energy is one of three distribution network operators in NSW. Essential Energy, Ausgrid and Endeavour Energy are responsible for the distribution lines in a specified region:Essential Energy - Riverina, South Eastern region, Northern NSW and Central TablelandsAusgrid - Sydney’s north, Central Coast and NewcastleEndeavour Energy - Blue Mountains, Western Sydney, Illawarra and South CoastEnergy retailers such as Origin Energy, AGL, Red Energy and EnergyAustralia buy electricity from the market pool and contract with generators to manage prices. Retailers then sell electricity to households and businesses. Most customers only ever interact with their retailer, which sends them their quarterly bill. There are 22 energy retailers with customers in the region affected by the natural disaster from 3 March 2025.To assist customer recovery from the impacts of ex-cyclone Alfred and the extended periods of time without power, Essential Energy is offering financial and non-financial support. For more information visit www.essentialenergy.com.au.

Man charged over alleged attempted robbery at Casino
Man charged over alleged attempted robbery at Casino

18 March 2025, 8:03 AM

A man has been charged following an investigation into an alleged attempted robbery at Casino last week.About 10.15pm on Wednesday, 12 March 2025, a 22-year-old man stopped his motorcycle in a carpark on Canterbury Street, Casino, when he was approached by another man.The man allegedly threatened the rider with a knife and showed the rider what appeared to be a firearm before demanding the motorbike.The rider ran from the scene with the keys to the motorbike and was allegedly followed by the man into a nearby licensed premises.The man left a short time later empty-handed handed and police attached to Richmond Police District were notified.Following extensive inquiries, a 20-year-old man was arrested on Lennox Street, Casino, yesterday (Monday, 17 March 2025).He was taken to Casino Police Station where he assisted police with their inquiries.About 2.30pm today (Tuesday, 18 March 2025), police attached to Richmond Police District executed a search warrant at a home on Hartley Street, Casino.During the search, police allegedly located and seized several items, including a knife and toy firearm.The 20-year-old was charged with:Demand property with menaces with intent to steal,Armed with intent commit indictable offence,Stalk/intimidate intend fear physical etc harm,Use knife in public place-cause person to fear for safety,Custody of knife in public place, andContravene prohibition/restriction in AVO.He was refused bail to appear before Casino Local Court today (Tuesday, 18 March 2025), where he was formally refused bail to appear before the same court on Thursday, 24 April 2025.

All North Coast public schools open following ex-Tropical Cyclone Alfred
All North Coast public schools open following ex-Tropical Cyclone Alfred

18 March 2025, 4:06 AM

The NSW Government is repairing damage at North Coast schools as quickly as possible as local communities continue to recover from the impacts of ex-Tropical Cyclone Alfred and the 2022 flood disaster, with all schools now back open as of Monday.NSW Deputy Premier and Minister for Education and Early Learning, Prue Car, and NSW Department of Education Secretary, Murat Dizdar, praised the resilience and hard work of local communities during a visit to North Coast schools last week.Schools and Department of Education staff have been working around the clock since the ex-Tropical Cyclone passed, carrying out safety inspections, mopping up and clearing debris such as fallen trees to enable students to return to the classroom.Three trucks and two vans supplied additional equipment and resources for affected schools, including an additional 6 generators, 88 air purifiers, 32 air scrubbers, and 11 pallets of bottled water, as well as disposable gloves, paper towels, pump soap, tissues, toilet paper, and personal insect repellents.All 253 public schools that were closed last week are now back in operation after Coraki Public School, which was being used as an evacuation centre, reopened for students on Monday.Most schools in the affected areas have avoided major damage, but all outstanding repairs will be carried out as a matter of priority.During their visit last week, the Deputy Premier and Secretary hosted a roundtable with 17 principals whose schools and local communities have been impacted by both ex-Tropical Cyclone Alfred and the 2022 flood event. They also visited four schools across the Northern Rivers – Byron Bay High School, Lismore South Public School, Mullumbimby Public School and Woodburn Public School – to discuss their recovery progress, along with Member for Lismore and newly-appointed Minister for the North Coast Janelle Saffin and Member for Ballina Tamara Smith.The NSW Department of Education is continuing to work with schools to ensure students and staff affected by the disaster get the mental health and wellbeing support they need through counselling services and school-based wellbeing nurses.  Deputy Premier and Minister for Education and Early Learning Prue Car said, “We know how resilient North Coast communities are, and with ex-Tropical Cyclone Alfred, we have again seen how difficult times bring out the best in people.“I want to thank our parents and carers for their patience and understanding as we have worked as quickly as possible to make sure our schools are all safely reopened.“I also want to thank the many thousands of volunteers, including our teachers and education support staff, who rallied together to support their communities.”Minister for the North Coast Janelle Saffin said, “Gale-force winds from Tropical Cyclone Alfred and subsequent flooding caused major disruption to public schools and led to some schools’ infrastructure being damaged.“I know that this put a lot of pressure on our school communities across the North Coast so I praise principals, teachers, support staff for their professionalism in coping with what was a prolonged weather event.“Students, together with their parents and caregivers, were also very patient as 253 public schools had to close until we could ensure it was safe to return to class.“It’s great that all of these schools are back in operation with mental health and wellbeing support in place for those who might need it and a commitment from Deputy Premier and Education Minister Prue Car that repairs are being prioritised.”NSW Department of Education Secretary Murat Dizdar said, “This disaster has again demonstrated how vital our public schools are to their communities, in some cases acting as evacuation centres for people in need.“We hoped for the best and prepared for the worst – and we are so relieved that the worst did not eventuate.“Schools and communities appreciated the early decisions in terms of their operational status, and the support they’ve received so they were able to prepare accordingly.“We are working hard to ensure affected communities are given all the support they need during their recovery.”

Rous extends heartfelt appreciation to its staff and community
Rous extends heartfelt appreciation to its staff and community

17 March 2025, 8:32 PM

Rous County Council General Manager Phillip Rudd has made a statement thanking Rous staff and the Northern Rivers community.On behalf of Rous, I would like to extend my thanks to the Rous staff and local businesses quietly working behind the scenes during Tropical Cyclone Alfred to help keep essential services running.Rous’ staff worked around the clock throughout the challenges of the past two weeks to ensure our strict water treatment processes were upheld, water leaks were resolved as quickly as possible, and clean drinking water continued to flow across our region.In the lead-up to cyclone Alfred, we prepared as much as we possibly could for a myriad of scenarios and ‘what-ifs.’That included a crew of Rous staff who packed their bags with supplies and headed out to Nightcap Water Treatment Plant, ready to work through the cyclone to ensure water treatment continued through the challenges of flooding and power outages.We knew from the 2022 floods that there was a strong possibility that roads could close, and that heavy rains and high turbidity in the dam would require the treatment plant to operate 24 hours a day.The region’s water is primarily sourced from Rocky Creek Dam and treated at Nightcap Water Treatment Plant. Rous manages the catchments and water treatment plants and supplies water to councils across the Northern Rivers who then distribute it to their residents.Rous’ water operators also worked together on a 24-hour roster, in the rain, to repair main breaks and damage on the pipeline network to keep water flowing to our customers.Our staff have been lending a hand where they can by supporting the SES and our constituent councils.Just like thousands of others, Rous lost power to its critical infrastructure, including the NightcapWater Treatment Plant. Fortunately, our team were there to ensure continuous operation and a smooth transition onto the backup generator.I would also like to extend my deepest thanks to North Coast Petroleum, who made a special delivery of fuel late last week as a precautionary measure in case the treatment plant remained out of power. Their willingness to make the journey highlights their true community spirit.I’d like to thank all of Rous’ contractors and suppliers who made a special effort to ensure we had what we needed to keep our services going for the Northern Rivers community.Rous was fortunate, and we did not face the same complexities and challenges as other councils in the region. One unchanging truth about the Northern Rivers is that we help one another in times of need and I know the next time Rous faces bigger challenges, we will not do so on our own.It is not just Rous and our staff who have gone above and beyond, it’s the whole Northern Rivers community. We should be proud of the way we navigated the uncertainty and challenges of the past two weeks together as a resilient community.

Govt extends support to Kyogle, Richmond Valley and Clarence Valley impacted by TC Alfred
Govt extends support to Kyogle, Richmond Valley and Clarence Valley impacted by TC Alfred

17 March 2025, 10:24 AM

The Albanese Government today activated its latest support for communities affected by ex-Tropical Cyclone Alfred and its aftermath, the Australian Government Disaster Recovery Payment (AGDRP).This event has impacted on people in different ways.The Albanese Government is working closely with the Minns government to ensure that supports are available in response to the different challenges that people have experienced.Joint Commonwealth-State supportIf a person has been impacted by power outages in effect for 48 hours or more, or were subject to Evacuation Orders (category red emergency warning) caused by the disaster event, they may be eligible for Personal Hardship Assistance: a payment of between $180 - $900 depending on household size. This payment is administered by the NSW Government and people can check their eligibility on the ServiceNSW website at www.service.nsw.gov.au/transaction/northern-nsw-storm-relief-grant-individuals-march-2025Commonwealth supportsIf a person has suffered a loss of income as a direct result, they may also be eligible for the Australian Government’s Disaster Recovery Allowance (DRA), which offers up to 13 weeks of income support for workers and sole traders depending on their personal circumstances. This payment is administered by the Australian Government and people can check their eligibility on the Services Australia website at servicesaustralia.gov.au/disastersupport.If a person has suffered the most extreme impacts, including major damage to their home, serious injury, or loss of a loved one as a result of ex-Tropical Cyclone Alfred, they may be eligible for the AGDRP, which offers residents $1,000 per eligible adult and $400 per eligible child. This payment is administered by the Australian Government, and people can check their eligibility on the Services Australia website at servicesaustralia.gov.au/disastersupport.The payment will be made available in the local government areas of Bellingen, Clarence Valley, Kyogle and Richmond Valley.The AGDRP has already been activated for Ballina, Byron, Lismore and Tweed, as well as the two locations of Yamba in the Clarence Valley LGA and Lillian Rock in the Kyogle LGA.As additional information about impacts becomes available, the Government will consider other locations.Claims opened for DRA and AGDRP at 2pm yesterday (Monday, 17 March 2025). The easiest way to claim Australian Government support is online through myGov or through the myGov app. If people need help to claim, they can call the Australian Government Emergency Information Line on 180 22 66.To change or pause Centrelink debt repayments, affected people can do so online or in the mobile app (through the Money you owe service), or they can call 1800 076 072.Minister for Government Services Katy Gallagher said, “The Government remains focussed on those who have been impacted by Ex-Tropical Cyclone Alfred. We know recovery will take time, and this is one of the many Commonwealth and jointly funded payments available to support impacted communities.”“If you live in one of the areas listed, I’d encourage you to get on the Services Australia website to learn more and begin the claim process.”“Supporting people during emergencies and natural disasters is Services Australia’s core work. Staff will be working hard to process these claims as soon as possible.”Minister for Emergency Management Jenny McAllister said, “The recent tropical cyclone and its aftermath has caused destruction in NSW, and the Albanese Government is ready to support local communities.“Support through the Australian Government Disaster Recovery Payment is just part of the support that we are providing to help those affected rebuild their lives.“As we assess the full impact of ex-Tropical Cyclone Alfred, we are mobilising swiftly to ensure that affected areas receive the necessary support.“Recovery is a long process, and we are committed to standing by the people of NSW throughout their journey to rebuild.”

Bungawalbin residents can Return With Caution as threat is reduced
Bungawalbin residents can Return With Caution as threat is reduced

17 March 2025, 1:31 AM

The last Return with Caution flood advice from the NSW SES for the Lismore and Northern Rivers area has been issued today.As we know, the water takes a few days to reach the Coraki/Bungawlbin areas and takes longer to drain from the area.The NSW SES has advised there is a reduced threat for Bungawalbin and surrounds, including properties along Bungawalbin Whiporie Road, and Haughwood Road, so they can Return With caution. You should take care when returning to the area as flood damage can be widespread. The Lismore App has been told there is still a lot of water around the Bungawalbin area, and there is still water over the roads.What you need to do:Drive slowly, plan your route carefully to avoid any flooded roads and allow extra travel time. Damage to roads and buildings caused by flooding may still exist in your area.Be aware of road hazards including mud and debris.Remain vigilant as there could still be water in low lying areas.Take care as local roads could still have water over them.Check in on your neighbours if safe to do so.Check on animals and livestock.If you are isolated and require resupply, contact NSW SES on 132 500If your property has been affected by floodwater:Make sure your property is safe before entering. Check for damage to windows, walls and the roof and be careful of potential dangers including asbestos.Make sure the electricity and gas are turned off before going inside. Use a torch to carry out inspections inside buildings.If power points, electrical equipment, appliances or electrical hot water systems have been exposed to floodwater or are water damaged in any way, they must be inspected by a qualified electrician before use.Gas appliances and gas bottles that have been exposed to floodwater should be inspected for safety before use.Wear suitable protective clothing, including boots and gloves when cleaning up.Sandbags that have been in contact with floodwater need to be thrown away. Sturdy gloves should be worn when handling wet sandbags as they can contain chemicals, waste, and diseases.Be aware of any slip, trip or fall hazards.Never eat food which has been in contact with floodwater.Only use clean utensils and personal items.

Alstonville Cultural Centre is receiving a much-needed upgrade
Alstonville Cultural Centre is receiving a much-needed upgrade

14 March 2025, 3:16 AM

Alstonville Cultural Centre is a vital hub for our community – it is home to sports like basketball, volleyball, and pickleball, as well as the library, and an evacuation centre during emergencies. It is about to undergo a major upgrade.Federal Member for Page Kevin Hogan today announced an $80,000 investment to install solar panels on the redeveloped centre, if a Coalition Government is elected at the upcoming election.“This is a very unique space in our community, and the current facilities are well past their use-by date,” Mr Hogan said.  “This combined project is a major investment in our community, ensuring that residents have access to modern facilities that serve a variety of purposes.”“The addition of solar panels aims to reduce ongoing running costs, making sure this space remains affordable for all users.”Ballina Shire Council Mayor Sharon Cadwallader welcomed the commitment, highlighting the importance of the broader project.“The Alstonville Cultural Centre upgrade includes a two-storey library annex, improved sporting facilities, an expanded foyer, new office spaces, and air conditioning in the multipurpose hall,” Cr Cadwallader said.“It will allow local families, athletes, community groups, and library users to enjoy a modern, well-equipped, and accessible space.”"Council has designed this upgrade to support the community’s needs for decades to come, and this funding helps us achieve that vision."The project is currently in the tender process, with construction to begin by the end of the year. For more details on the upgrade, visit: https://www.ballina.nsw.gov.au/Council/Major-Projects/Alstonville-Cultural-Centre-Upgrade

Coraki can Return with Caution as floodwaters continue to ease
Coraki can Return with Caution as floodwaters continue to ease

14 March 2025, 2:28 AM

As Lismore and surrounds continues to dry out and the Wilsons River height decreases, 2.46m at 12:49pm today (Friday), the town of Coraki has been told by the NSW SES that residents who have been evacuated may now RETURN WITH CAUTION to the following area(s): Low-lying properties along Richmond Terrace near the Club Hotel and the bowls clubCoraki Caravan Park and foreshoreLow lying properties in East CorakiThe Richmond River at Coraki has fallen below the minor flood level of 3.4m and currently reads 3.16m.You should take care when returning to the area as flood damage can be widespread. What you need to do:Drive slowly, plan your route carefully to avoid any flooded roads and allow extra travel time. Damage to roads and buildings caused by flooding may still exist in your area.Be aware of road hazards including mud and debris.Remain vigilant as there could still be water in low lying areas.Take care as local roads could still have water over them.Check in on your neighbours if safe to do so.Check on animals and livestock.If you are isolated and require resupply, contact NSW SES on 132 500If your property has been affected by floodwater:Make sure your property is safe before entering. Check for damage to windows, walls and the roof and be careful of potential dangers including asbestos.Make sure the electricity and gas are turned off before going inside. Use a torch to carry out inspections inside buildings.If power points, electrical equipment, appliances or electrical hot water systems have been exposed to floodwater or are water damaged in any way, they must be inspected by a qualified electrician before use.Gas appliances and gas bottles that have been exposed to floodwater should be inspected for safety before use.Wear suitable protective clothing, including boots and gloves when cleaning up.Sandbags that have been in contact with floodwater need to be thrown away. Sturdy gloves should be worn when handling wet sandbags as they can contain chemicals, waste, and diseases.Be aware of any slip, trip or fall hazards.Never eat food which has been in contact with floodwater.Only use clean utensils and personal items.

Essential Energy working hard to restore power to ,380 homes
Essential Energy working hard to restore power to ,380 homes

14 March 2025, 2:13 AM

Essential Energy crews continued to work tirelessly throughout yesterday afternoon and into the evening, and were back on the tools this morning removing vegetation from lines, gaining access into hard-to-reach areas and making repairs across the network. As of 12pm, 1,380 homes and businesses remain without power, primarily in the Tweed Heads, Murwillumbah and Ewingsdale areas. Helicopters continue to support our response along with excavators, specialised climbing crews and all-terrain vehicles. Members of the community can speak with Essential Energy at the community hubs set up across the Northern Rivers, including: Tweed Heads: Tweed Heads South Community Hall – Corner Heffron Street and Minjungbal Drive, South Tweed Heads from 9am to 5pm Murwillumbah: Murwillumbah Civic Centre Auditorium, 10-14 Tumbulgum Rd, Murwillumbah, from 11.00am to 1.00pm Byron Bay: Marvell Hall, 37 Marvell St, Byron Bay, from 4:00pm to 6:00pm Many organisations from across Northern NSW have also been there for our teams on the ground, providing food, last minute accommodation and logistical support – all of which has helped our teams on the ground concentrate on making repairs and restoring power for customers. The community is reminded to please stay at least 8 metres away from fallen powerlines and 150 metres from lines submerged in water and should report the location to Essential Energy on 13 20 80.  Estimated times of restoration are being updated (when known) on the website outages page. 

Casino Beef Week street festival gets Super sponsor
Casino Beef Week street festival gets Super sponsor

12 March 2025, 2:24 AM

Casino Beef Week is thrilled to announce Australian Food Super as a major festival sponsor for the next three years, further strengthening the festival’s commitment to celebrating agriculture, local produce, and the vibrant community of the Richmond Valley.As part of this exciting partnership, Australian Food Super has secured the naming rights to one of the festival’s biggest attractions, the Super Saturday Street Festival. From 2025 onwards, this much-loved event will be known as the 'Australian Food Super Saturday Street Festival', bringing festivalgoers a fresh and dynamic experience.Casino Beef Week President Brody Lisha expressed enthusiasm about the new partnership.“We are delighted to welcome Australian Food Super on board as a major sponsor. Their commitment to supporting regional communities and Australian agriculture aligns perfectly with the values of Casino Beef Week. The newly named Australian Food Super Saturday Street Festival will continue to be a highlight of the festival, showcasing the best of our region’s cattle, entertainment, and culture.”The Australian Food Super Saturday Street Festival will feature an action-packed program of activities, including live entertainment, street performances, food markets, and family-friendly attractions, making it a must-attend event for visitors and locals alike.The partnership between Casino Beef Week and Australian Food Super will run from 2025 to 2027, ensuring continued growth and innovation for the festival.The Casino Food Co-Op Beef Week 2025 festival will take place from the 24th of May to the 1st of June, with the 'Australian Food Super Saturday Street Festival' set to be a major highlight of the program.

Casino, Evans Head waste facilities reopen
Casino, Evans Head waste facilities reopen

11 March 2025, 5:48 AM

CASINO’s Nammoona Waste and Resource Recovery Centre and the Evans Head Transfer Station will reopen tomorrow, Wednesday 12 March, with free waste drop-off available for Richmond Valley residents impacted by ex-tropical cyclone Alfred.Eligible waste for free drop-off includes:·         Green waste from storm damage·         Building waste from storm damage, or flood-affected properties (excludes asbestos and hazardous materials).This service is strictly for cyclone-related waste. General household waste and non-storm-related waste are not eligible. Photographic evidence of cyclone-related waste will be collected on entry to ensure Council can recoup its costs under the NSW Government’s natural disaster arrangements.Residents must provide their address to staff at the weighbridge to access the free drop-off.Richmond Valley Council’s General Manager Vaughan Macdonald expressed gratitude for the patience of the community during the recovery process.Mr Macdonald said after a thorough safety assessment and necessary repairs, residents could now resume normal waste disposal services.He said safety remained a priority, and visitors to waste facilities should follow staff instructions to ensure a smooth and efficient disposal process.“Our teams have worked tirelessly to ensure our waste facilities are safe and fully operational again,” Mr Macdonald said.“We understand the impact the temporary closures had on residents, and we appreciate everyone’s cooperation.”The Rappville Transfer Station will remain closed until further notice.Mr Macdonald said Council was working with contractors across the Richmond Valley to remove fallen trees and branches from roads and parklands where it was safe to do so.He said the cleanup of public areas was already underway and would continue throughout the coming weeks.Kerbside collection services are back to normal for Casino and Evans Head, with services resuming this Thursday for Woodburn, Broadwater and Rileys Hill. Coraki’s service will return when safe to do so. Residents are reminded to place their bins out the night before their usual collection day. For any questions or concerns regarding the resumption of services, please call our Customer Experience team on 6660 0300, or visit Council’s website for a downloadable service calendar.

More than 166,000 people using Hazards Near Me app during Alfred
More than 166,000 people using Hazards Near Me app during Alfred

10 March 2025, 10:00 PM

Residents in Lismore and Northern NSW have been using the Hazards Near Me app in their thousands over the past week, keeping up with the latest emergency information as ex-Tropical Cyclone Alfred passed through the region. As the cyclone approached last Friday, the number of people using the Hazards Near Me app was almost four times higher than average, with more than 166,000 active users up from an average of 47,000. The app allows users to set up a Watch Zone to personalise the information received with location-specific alerts and up-to-date warnings during a natural disaster like ex-Tropical Cyclone Alfred.  With input from the NSW State Emergency Services (NSW SES) and NSW Rural Fire Service, the app is constantly evolving to provide the most current information available including weather warnings and advice on how to stay safe during times of natural disaster for impacted communities.  During a natural disaster, people are also encouraged to prepare an emergency kit with essential items including identification documents, medications, torch, mobile phone charger and a battery-operated radio.  As evacuation orders for communities in Northern NSW are progressively lifted, information about returning home with caution can be found via the Hazards Near Me app as well as the NSW SES website (www.ses.nsw.gov.au).  For assistance during floods and storms call the NSW SES on 132 500 or Triple Zero (000) for life threatening emergencies.  All emergency service agencies are ready to support affected communities.  For the latest information on Essential Energy power outages visit Power Outages (https://www.essentialenergy.com.au/outages-and-faults/power-outages). For information on what to do before, during and after a power outage visit What is a power outage and what to do(www.energy.nsw.gov.au/households/guides-and-helpful-advice-households/what-power-outage-and-what-do). Keep radios tuned to your local ABC radio station for broadcast emergency warnings and alerts.  People who require mental health support can call the Mental Health Line on 1800 011 511. It is a free service operating 24 hours a day, 7 days a week and is staffed by specialist mental health professionals who offer mental health advice, and referrals to local mental health services.  The Hazards Near Me app is available for both iOS and Android systems. For more information, go to Hazards Near Me app | NSW Government (https://www.nsw.gov.au/emergency/hazards-near-me-app).  For more information about Recovery efforts in Northern NSW visit www.nsw.gov.au/cyclonealfredrecovery. Minister for Emergency Services Jihad Dib said, “The NSW Government through our emergency services agencies is working to ensure people can access the most up-to-date information whenever and wherever they need it. “We want to thank communities across Northern NSW who prepared for ex-Tropical Cyclone Alfred and encourage them to continue to follow the advice of emergency services as the response continues. “In times of emergency or disaster, I encourage people to go to trusted government sources for information and the latest warnings and advice to understand what is happening in their area and what they need to do to stay safe. “As we start the work of recovery, the NSW Government stands ready to support the community to get back to normal.”  Minister for Mental Health and Minister for the North Coast Rose Jackson said, “The Hazards Near Me app provided North Coast communities with real-time updates to help keep families and homes safe as ex-Tropical Cyclone Alfred threatened the region. “We know this is an incredibly tough time, with many in the community still recovering from previous floods. If you're feeling overwhelmed, reach out – the Mental Health Line on 1800 011 511 is available 24/7.”

Residents at The Flat in Kyogle can Return with Caution
Residents at The Flat in Kyogle can Return with Caution

09 March 2025, 8:03 AM

The NSW SES has advised that residents from The Flat - McDougall Street, Anzac Park, Parts of Anzac Drive, Walters, Willis, Norton, Larkin and Chauvel streets may now RETURN WITH CAUTION. The SES says you should take care when returning to the area as flood damage can be widespread. What you need to do:Drive slowly, plan your route carefully to avoid any flooded roads and allow extra travel time. Damage to roads and buildings caused by flooding may still exist in your area.Be aware of road hazards including mud and debris.Remain vigilant as there could still be water in low lying areas.Take care as local roads could still have water over them.Check in on your neighbours if safe to do so.Check on animals and livestock.If your property has been affected by floodwater:Make sure your property is safe before entering. Check for damage to windows, walls and the roof and be careful of potential dangers including asbestos.Make sure the electricity and gas are turned off before going inside. Use a torch to carry out inspections inside buildings.If power points, electrical equipment, appliances or electrical hot water systems have been exposed to floodwater or are water damaged in any way, they must be inspected by a qualified electrician before use.Gas appliances and gas bottles that have been exposed to floodwater should be inspected for safety before use.Wear suitable protective clothing, including boots and gloves when cleaning up.Sandbags that have been in contact with floodwater need to be thrown away. Sturdy gloves should be worn when handling wet sandbags as they can contain chemicals, waste, and diseases.Be aware of any slip, trip or fall hazards.Never eat food which has been in contact with floodwater.Only use clean utensils and personal items.

Sandbags – what to do with them - Byron Shire Council
Sandbags – what to do with them - Byron Shire Council

09 March 2025, 7:46 AM

Sandbags – what to do with them in the Byron Shire.People are advised to hold onto their sandbags, if they are not damaged, for a couple of more weeks in case there is another weather event, as the catchment is now very wet, and the dunes are eroded.Chloe Dowsett, Council’s Coastal and Biodiversity Coordinator said that people should not empty their sand or place sandbags onto the beach. “We are getting a lot of enquiries from people asking whether they should put the sand on the beach given the erosion over the last week and the answer to that is no,” Ms Dowsett said.“Sand can be dirty and contaminated from flood or stormwater with weeds, pests and even chemicals posing an environmental risk for marine life and the birds and insects that live in the dunes and on our beaches,” Ms Dowsett said.“While it’s likely most sand for bags has come from quarries and is clean, we don’t know for sure so the best thing to do is to not inadvertently contaminate our already depleted beaches.“Even Council needs to make sure we have proper assessments in place when we put any material on the beach that could pose a risk to the environment and marine park,” she said.We are aware that people are concerned about the dune erosion and want to help, but the best way is to let the beaches stabilise first and we will consider any management or interventions after the event.In the meantime, Council is suggesting people hang on to their sandbags for a little while and as information becomes available about how to dispose of them properly Council will promote this to the community.

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