The NSW Government is bringing back its highly successful Washing Machine Exchange Program, helping more pensioners, veterans, and social housing tenants to cut their water and power bills. 

The program is helping households cut their bills by up to $300 a year and save hundreds of millions of litres of water.

Now in its second year, the program is offering 6,500 new, energy-efficient 8kg front loaders to eligible concession card holders for a heavily discounted $250 when they trade in their old top-loader. 

Delivered in partnership with The Good Guys Commercial, the discounted price includes delivery to any part of NSW, professional installation, removal and recycling of the old top load washing machine, and a two-year warranty. 

The first round of the $11 million program attracted overwhelming demand, with more than 5,000 machines snapped up within days. 

The NSW Government’s Water Efficiency Program is leading efforts to reduce water use across the state, with water savings from this initiative expected to exceed 230 million litres by the end of this round. 

An estimated 107 million litres of water have already been saved, enough to run a shower non-stop for 27 years.   

To be eligible for the program, you must:

• be a resident of NSW 
• be more than 18 years old 
• hold a valid Pensioner Concession Card, Health Care Card or Low Income Card from Centrelink* or Department of Veterans’ Affairs
• have an existing top-loading washing machine to exchange 
• not have participated in the 2022 Washing Machine Replacement Trial or the first round of the Washing Machine Exchange Program in 2025.

A Commonwealth Seniors Health Card is not enough for eligibility for this offer.

To apply and check if you are eligible, please visit: Washing Machine Exchange Program. 

Minister for Water Rose Jackson said, “This program is about delivering real, practical cost-of-living relief for people who need it most. By replacing old top loaders with modern, efficient machines, we’re cutting water and power bills by up to $300 a year, while making everyday essentials more affordable. 

“Last time we sold out of washing machines in next to no time, which was a huge win but left some people disappointed to have missed out.  

“Now we’re back with more washers to take our water savings to the next level and hopefully reach people who weren’t able to get one last time.”  

Minister for Veterans David Harris said, “It is fantastic that this initiative is returning to help ease cost-of-living pressures for veterans, pensioners and social housing tenants.

“We owe our veterans an unpayable debt for their service and sacrifice, so the least we can do to assist in lowering their energy bills. 

“I encourage all veterans to consider applying for one of these new heavily discounted washing machines.”

Minister for Seniors Jodie Harrison said, “This program has benefited hundreds of eligible seniors and it’s wonderful that it is being rolled out again.

“With the current cost-of-living pressures that our seniors are facing, this program gives them a new washing machine at a discounted price, and potential savings on their bills with a more efficient, new one. 

“Seniors should get in quick and register, as the last program sold out within days.”