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Public Information and Inquiry Centre opens for TC Alfred

The Lismore App

05 March 2025, 8:07 AM

Public Information and Inquiry Centre opens for TC Alfred

In response to Tropical Cyclone Alfred, the Public Information and Inquiry Centre (PIIC) has been activated to support the multi-agency response.


The predicted conditions have potential to damage homes and property, as well as possibly causing trees and powerlines to fall.



The Public Information and Inquiry Centre can be contacted by calling 1800 227 228.


You can contact the Public Information and Inquiry Centre for information relating to severe weather and flooding anticipated when the cyclone makes landfall.


It will operate on a 24-hour basis until the weather system abates.



The NSW Police Force has also activated the ‘Register Find Reunite’ capability, to assist in the registration of those who have been displaced by the floods in north of the State.


Police are encouraging those within the impacted flood areas to register their movements using the Australian Red Cross’ ‘Register, Find, Reunite’ service.


The Register, Find, Reunite website – https://www.redcross.org.au/emergencies/about-register-find-reunite/ – is a National system managed and operated by Australian Red Cross.


It is a service which registers, finds and reunites family, friends and loved ones after an Emergency. It allows people to:

  • Register to let people know they are safe,
  • Find people who may be affected by an emergency and know they are safe, and
  • Reunite through a matching process which enables police – with consent – to share details of family and friends with each other.



State Emergency Operations Controller, Deputy Commissioner Peter Thurtell, has appealed for the public to not become complacent.


“Members of the public in flood affected areas need to heed the warnings and advice of the NSW State Emergency Service and all emergency services. 


“Our message is clear – do not put your life or that of emergency service personnel in danger. 


“Floodwater is extremely dangerous as it can have fast moving undercurrents that can wash people and vehicles away. 


“During this weather event, avoid going outside and if you do drive, plan ahead – pay attention to RMS message boards for road closures or hazardous conditions, and never drive, ride or walk through floodwater,” Deputy Commissioner Thurtell said.



For the latest on road closures, visit the website www.livetraffic.com or contact their local councils.


It should be noted this inquiry hotline does not replace the State Emergency Service emergency hotline. 


If you are seeking emergency assistance during a flood or storm, call the NSW State Emergency Service on 132 500, or visit their website www.ses.nsw.gov.au.


For all other emergencies, the public are advised to contact Triple Zero.


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