26 August 2025, 12:00 AM
A 20 per cent jump in fraudulent online account openings has prompted a warning from NGM Group cybercrime experts, as online criminals increasingly turn to social media to recruit individuals to facilitate money laundering.
Known as ‘money muling’, the practice commonly sees criminals seek out bank accounts to buy or rent from others, which are then used to move stolen or illegal funds, often targeting vulnerable people through fake job ads, social media or online scams.
This Scams Awareness Week, NGM Group Head of Financial Crime Operations Craig Hollingsworth said cyber criminals were increasingly using social media to find unsuspecting money mules with the promise of quick cash.
“These criminals can be blatant, offering a few hundred dollars in payment to people who are willing to open an account on their behalf,” he said.
“They are scammers who are very good at exploiting people who may be too scared to refuse or do not understand that what is being asked of them is not just serious, it’s illegal.”
With more than 400 attempts made in July to open fraudulent Newcastle Permanent bank accounts, Mr Hollingsworth said that these criminals were relentless in their attempts to launder money.
“We take our responsibilities to prevent money laundering very seriously, so we have extremely rigorous processes in place to stop these fraudsters in their tracks,” he said.
“When these criminals realise they can’t get away with it through us, they will simply try with another financial institution, which is why public awareness of these tactics and their consequences is so important.”
Red flags to look out for include:
With money laundering funding often linked to serious criminal activity such as illegal gambling, terrorism, child exploitation and drug trafficking, the consequences for those involved can be severe, even if the money mule was unaware of the crime. These may include:
Mr Hollingsworth said that if it seems dodgy, it probably is.
“Your bank account is your identity, it’s not a product to rent out or hand over,” he said.
“If someone is offering you easy money to move funds or open accounts, there’s a good chance you’re being drawn into criminal activity, so the best thing to do is walk away.”
Scams Awareness Week runs from 25-29 August. Learn more at scamwatch.gov.au/stop-check-protect.