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Harvey Norman:Operations Assistant

Harvey Norman:Operations Assistant

Harvey Norman Lismore

Listed: 6 Jul 2024

Full Time & Part Time positions available Guaranteed base earnings Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman – an Australian Retail icon in the home and lifestyle space.

The Harvey Norman Lismore Customer Service Team is seeking a passionate, customer service focused Operations Assistant to join them in delivering Great Service, Always! to their customers.

In this role you will:

  • Actively manage Harvey Norman customer repairs & servicing 
  • Tag faulty products and liaise with our service agents & suppliers and keeping the service database up-to-date 
  • Keep our customers updated of the status of their repairs and ensure this is completed within an acceptable timeframe while providing outstanding customer service 
  • Assist with the department’s admin duties including processing credit and debit invoices, claims, reconciliations, completing required finance paperwork following company procedures and reporting 
  • Run weekly reports for repairs/service jobs as required by the Proprietor Advise customers of arrival of stock and organise delivery as requested by the Proprietor Be Health and Safety conscious

What we require:

  • Experience in (or ability to work in) a customer focused, successful retail business 
  • Capacity to juggle multiple tasks with a flexible, ‘can-do’ attitude 
  • Strong communication and interpersonal skills 
  • Ability to think on your feet and manage your own work-flow with great organisational/prioritisation skills 
  • Friendly, outgoing, approachable and work well as a team member.

What we offer:

  • Generous staff discounts Harvey Norman is a strong advocate of career progression with a wide support network for professional development 
  • An environment where good performance is recognised and rewarded A flexible and positive work environment

If this role exhilarates your passion for a new opportunity then please submit your application for consideration.

To apply for this position, push the website button above.

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