• Join a company with dealerships across QLD, NSW, VIC
• Enjoy access to staff benefits including discounts on parts and servicing
• Guaranteed weekly base earnings plus healthy commissions and a car on offer

We are currently looking for a Service Advisor to join the team at our Lismore Dealership.

What the role entails:

• Providing the ultimate customer service experience to our clients face to face
• Building and maintaining positive customer and employee relationships
• Maintaining regular contact with our customers to provide updates
• Communicating with internal department teams to make sure all vehicles are completed and ready on time for our customers as promised
• Handling customer concerns and complaints with prompt solution based outcomes
• Offering accurate estimates for customers requiring additional work or repairs
• Being a champion of objections – There is always a positive outcome!
• Ongoing training and development. If you have the desire to grow we will get you there

What we are looking for: 

• Proven experience as a Service Advisor highly desired, or experience in Banking, Real Estate or customer facing roles
• Excellent customer service with well-developed verbal and written communication skills
• A proactive person who presents professionally
• Experience in a department where KPIs are used
• Experience with Pentana Solutions (Reynolds & Reynolds) highly desired but not essential
• Ability to sell additional work as required 
• Someone who can work autonomously but thrives when part of a team
• Love a fast paced, yet fun environment

Benefits of joining us:

• Embrace development and mentoring from your team, fostering personal and professional growth!
• Access discounted rates on Bupa Private Health Insurance, prioritizing your well-being
• Exclusive discounts on vehicles, parts and servicing
• Benefit from our Employee Assistance Program (EAP), providing support and resources during challenging times
• Lifestyle discounts, including Gym memberships and retail discounts
• Paid parental leave to support you and your family

To apply for this position, push the website button above.

Please don't hesitate to mention, you found this on your Lismore App!