Do you have a passion for customer service and want to kickstart your career in banking?
Are you an experienced customer service professional with excellent relationship building skills and a passion for delivering excellent service to customers?
Join our dynamic team and unlock amazing career development in the banking industry!
As the Customer Service Officer, you will be the first point of contact in the Branch, providing exceptional customer service to our customer network,
by identifying and supporting customers to explore their current and future financial needs.
You will be responsible for undertaking transaction activities for customers, educating customers on using digital banking solutions
and conducting needs-based conversations to generate opportunities in personal banking and lending.
About you
Someone with exceptional communication and relationship building skills will thrive in our environment.
We're looking for career minded individuals with a genuine interest in, or passion for banking.
If you are a team player who loves to collaborate and bring a proactive attitude and a commitment to exceeding customer expectations, then we want to hear from you!
While we love seeking previous banking experience it’s certainly not a prerequisite.
Our Benefits
At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth.
Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion.
Here are just some of the fantastic perks you can enjoy as part of our team:
- Flexible working arrangement - Balance your work and personal life with ease.
- Discounted financial products - Enjoy exclusive rates on our financial services across the Group.
- Salary sacrificing options - Maximise your take-home pay with our salary packaging options.
- Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.
- Purchase additional annual leave - Need more time off? You can buy extra leave days.
- Discounted private health insurance plan - Take care of your health with our special rates.
- Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family
- Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.
- Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.
We are committed to creating a workplace where everyone feels valued and supported.
Join us and be part of a company that truly cares about its people and community!
To apply for this position, push the website button above.
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